Scenario:

You are part of a university’s digital learning team. You’ve been asked to assess and improve a course used in a blended undergraduate programme. Several students have raised concerns about difficulties accessing readings, understanding lecture materials, and participating fully in online activities.


Personas:

Persona 1 – Layla (21, Visual Impairment):
A sociology student using a screen reader. She finds long PDF readings without alt-text and poorly structured content difficult to access.

Persona 2 – Carlos (24, ADHD):
A psychology major who struggles with sustained attention and benefits from chunked information and multimedia over long written documents.

Persona 3 – Noura (28, Multilingual Learner):
A mature student in STEM with limited English proficiency. She thrives with visual cues and scaffolded learning resources like glossaries and visual organisers.

Learning Goals:

  • Understand barriers to digital accessibility in higher education.

  • Identify inclusive strategies aligned with UDL principles.

  • Use digital tools to begin improving accessibility in course materials.

Step-by-step Tasks 

🕒 Step 1: Identify barriers
Read the article: Rethinking Technology Accessibility in Higher Ed
Write down 3 barriers each persona might face in a typical online course.
✅ Tip: Consider tools, platform design, language, and interaction types.

🕒 Step 2: Match with UDL principles
Use the UDL Guidelines site: https://udlguidelines.cast.org/
For each barrier:

🕒 Step 3: Design challenge
Pick one course element (e.g., a PDF reading, quiz, lecture video).
Redesign it to better serve at least two of the personas.
Use a guided note or graphic organiser template from UDL Examples.

Last modified: Tuesday, 6 May 2025, 7:47 PM